Frequently Asked Questions (FAQs)
Welcome to our FAQ section! Here you’ll find answers to the most common questions about our perfumes, decants, orders, and policies. If you can’t find what you’re looking for, feel free to contact us anytime — we’re happy to help!
Yes! We only offer 100% genuine and authentic perfumes.
All our decants are filled directly from original manufacturer bottles — we never sell fakes, copies, or “inspired” scents.
Unfortunately, no returns or refunds are accepted.
Since each sample/decant is made individually to order, it cannot be reused or resold for hygiene reasons.
We recommend trying smaller samples before purchasing a full-size bottle.
If your item arrives damaged, broken, or leaking, please contact us within 2 days of delivery.
Send us photos or a short video as proof, and we’ll arrange a replacement or store credit once verified.
Orders are usually processed within 24–48 hours and delivered within:
1–3 working days in major cities
3–5 working days in other areas
Delivery times may vary during sales or holidays.
Yes! We offer Cash on Delivery nationwide.
You can also pay via Easypaisa, JazzCash, or Bank Transfer if you prefer prepayment.